Nowadays, everyone is connected with everyone and everything. Therefore many social networks and programs are available. When I was younger, about 13, I started to use ICQ to chat with friends who did not live in Berlin. Later, with 16, I switched to MSN and not very long ago I droped MSN and used Skype instead. The surface is not as nice as MSN’s but it is much more convenient to make calls . The connection is mostly very good and you can do other things beside and do not need to type anything or hold a telephone on your hands.
I know that most of my friends use Skype privately. Many of us have friends or relatives abroad and Skype offers an opportunity to have a face-to-face talk with them.
But, what works for private users should also work for Businesses. I was wondering how deep this technology has already found its way into the world of business.
I know from a friend that telephone interviews are becoming very usual these days. The companies can interview many applicants and get a first impression of them. I know that many applicants are very unsecure and nerveous because they cannot see their counterpart but one advantage is that they can put their notes in front of them to be ready to answer any specific question.
But even telephone interviews get more and more replaced by Skype interviews where it is possible to see the other person. I also experienced a Skype interview already. One year ago I applied for a Volunteer Program in China. In order to get a placement it was necessary to talk to the head of this NGO via Skype, so she could get an impression and decide wether I was a fitting candidate. Fortunately, I got this placement and participated in that program. It is sometime unbelievable for me to see what modern information technology allows us. Fifty years ago, China was as far away as the mars for many people and nowadays you push a button and have a face-to-face talk with somebody who sits in an office somewhere in the middle of China. These technologies allow people to handle business matters within a short time and at a very low cost. Especially small firms, which normally operate on a very limited budget, can benefit from that opportunity. Very costly business travels could possibly replaced by Skype interviews. That way, travel expenses can be reduced while relationships with clients and investors can be improved.
So far so good, but as most Skype users know, the connection is sometimes very bad which makes the quality suffer. That is why I was wondering if Skype is really suitable for interactive business meetings. During my research I found another technology that I haven’t heard of before. It is called Vidyo. The following video I found on Youtube gives a good overview of this competitive alternative.
Vidyo is arguing that they offer a better video and voice quality as well as different features which makes business conferences more convenient. I found another video on Youtube which demonstrated the difference in quality between Skype and Vidyo.
We see that this environment is also starting to become higly competitive and that each of the technologies is trying to build a strong brand in order to get more market share.